Sertec 360

We are service champions

Sertec 360 is your first choice for integrated service solutions – from customer care services to high-end solutions and fast convenient service delivery. Our international end-to-end services are designed to maximise our client’s efficiency and performance.

Complete aftermarket service lifecycle

Repair avoidance

Technical support

Repair Services

Customer care

Multi-segment expertise

PCs & Notebooks<br>Tablets<br>Displays<br>Projectors<br>Printers

PCs & Notebooks
Tablets
Displays
Projectors
Printers

Small home appliances<br>Brown goods<br>Sound systems</br>TVs

Small home appliances
Brown goods
Sound systems
TVs

Robotic vacuum<br>Robotic lawn mower<br>Robotic helpers

Robotic vacuum
Robotic lawn mower
Robotic helpers

Fun mobility
E-scooter
E-bikes

Contact centre modules

Technical support level 1 and 2
Solution centre
NTF avoidance
Smart call back functions
Customer satisfaction survey
Pick up generation

Repair modules

NTF screening
Standard repair level 1 - 3
Pass through
Rework
Refurbishment
Grading
Data wiping
Re-imaging
On-site repair

Logistics modules

Depot swap
Spare part management
Spare part planning
Spare part logistics
Freight
Packaging
Scrap

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