News

Account Manager Sertec 360

We at Sertec 360 are looking for two new Account Managers, working closely with Key Customers, Business Development, Sales Manager and Service Operations Teams.

The primary role of the Account Manager is to constantly improve business and relationships with existing clients to ensure revenue and profitability growth.

• Building and maintaining strong, long-lasting customer relationships.
• Operating as the lead point of contact for any and all matters specific to your accounts.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• International cooperation with internal and external stakeholders.
• Develop new business with existing clients and/or identify areas of improvement.
• Planning, steering, controlling and reporting of projects with regards to scope, time, quality, risks and budget.

If you are fluent in English and German, have good communication, networking and negotiation skills as well as three or more years of experience in the Service Industry or as Account Manager please contact us under:

Talent.Acquisition@sertec360.com

We are looking for candidates in Germany (Hamburg Area) and Netherlands (Den Bosch Area).

Circular Economy

The integrated aftermarket services of today need to be ready for circular economy. However, the topic is much more complex than simple recycling of components. Any process starts with repair avoidance and a good technical support. The other key elements are the repair of the product and the refurbishment to enable reuse of the product. To design your products of the future, Sertec 360 is your first choice partner that offers high quality aftermarket services providing useful feedback that can help you design serviceable products.

Sertec 360 rolls out Segway-Ninebot services across EU countries

Over the last few months Sertec 360 has rolled out Contact Center, Repair Center and Spare Part logistics Services across all EU countries to support Segway-Ninebot’s consumer products range. “The fast growing product segment of eMobility is one our strategic focus areas”, says Marcus Küppers, CEO of Sertec 360. Segway-Ninebot is the world leading brand for last mile mobility. The company mission is to simplify the movement for people and things, as clearly stated in the company’s long-time motto “Simply Moving”. “With this mission at heart, we have collaborated with a service provider that can support an agile and growing market”, says Martijn van den Berg, EMEA Service manager of Segway Europe.